Nippy Launch – Terms and Conditions

Please read these Terms and Conditions (the Terms) carefully. They govern access to and use of nippylaunch.com, Nippy Launch accounts, memberships, the Resource Library, downloads, documentation, educational content, AI resources, tools, support, optional add-ons, and related services (collectively, the Service).

1. Provider and contact information

Nippy Launch is a product and service operated by Cleefcompany SpA, a company organized under the laws of Chile.

Cleefcompany SpA’s legal identification, postal address, and official contact details are provided in Section 23.

2. Acceptance of these Terms

Merely visiting the public website does not create a payment obligation. You accept these Terms when you take an affirmative action such as creating an account, selecting a required acceptance checkbox, purchasing or renewing a plan, downloading member-only material, or otherwise accessing the Service after being given clear access to these Terms.

If you use the Service for a company, client, or other organization, you confirm that you have authority to bind that organization. If you do not accept these Terms, do not create an account, make a purchase, or use member-only features.

After a paid transaction, we will provide an electronic order confirmation using the contact information supplied at checkout. You should retain that confirmation and a copy of these Terms.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement. The Service is not directed to children. You may not use the Service if applicable law prohibits you from doing so.

4. What Nippy Launch provides

Nippy Launch is a business launch and growth system designed to help users learn, build, launch, and grow online projects and businesses. Its current core offering includes WordPress-focused resources and services, while the Service may also support additional platforms, technologies, business models, and digital workflows as Nippy Launch evolves.

Depending on your plan and current availability, the Service may include:

• A Nippy Launch member account and plan-based access.
• Curated launch packages, resource libraries, templates, and implementation resources.
• Software, plugins, themes, integrations, and other proprietary or third-party digital resources.
• Installation Guides, documentation, tutorials, courses, audiobooks, and other educational materials.
• AI prompts, AI-assisted resources, calculators, automation resources, and other practical tools.
• Plan-based support, updates, optional services, and add-ons.
• Additional products, features, resources, or services introduced as the Nippy Launch ecosystem evolves.

The exact features, usage limits, support level, update entitlement, available resources, and other benefits included with each plan are those displayed on the applicable plan page, product page, Resource Library, account area, or checkout at the relevant time. For a paid order, the checkout description accepted at the time of purchase controls in the event of a direct conflict, subject to mandatory law.

Domain registration, web hosting, internet access, custom content creation, custom development, third-party vendor accounts, and other external products or services are not included unless expressly identified as included in the applicable plan, product page, checkout, or written offer.

5. Accounts and account security

• Provide accurate, current, and complete registration and billing information.
• Keep your password and authentication methods confidential and use a strong, unique password.
• Do not share your account or allow another person to use your credentials unless your plan expressly permits named team users.
• Notify us promptly through Nippy Launch Support if you suspect unauthorized access.
• You are responsible for activity performed through your account unless caused by our failure to use reasonable security measures.

6. Plans, prices, and payment

6.1 Free and paid plans

Nippy Launch may offer FREE, PLUS, PRO, and other plans or add-ons. FREE access may be limited and can change over time. Paid plan prices, billing periods, included features, taxes, and payment methods are shown before checkout.

6.2 Currency and taxes

Prices may be displayed in U.S. dollars. Where required, the checkout will also provide the applicable amount or conversion information in local currency. You are responsible for taxes, duties, conversion charges, or payment-processor fees identified before payment, except taxes that applicable law requires us to collect or bear.

6.3 Payment authorization

By submitting a payment method, you authorize Cleefcompany SpA and the payment processor shown at checkout, such as PayPal, to charge the amount and billing frequency you accepted. We generally do not receive or store your complete payment credentials. Payment processing is also subject to the processor’s terms and privacy practices.

6.4 Promotions and coupons

Promotions, coupons, trials, and special offers may have additional eligibility rules, dates, limits, and renewal terms. Unless an offer expressly states otherwise, promotions cannot be combined, transferred, or exchanged for cash.

7. Renewals, cancellation, upgrades, and downgrades

If checkout describes a paid plan as recurring, the plan renews automatically at the billing interval and price disclosed at checkout until canceled. If checkout describes it as manual or non-recurring, access expires at the end of the purchased term unless you renew it.

For an automatically renewing plan, you may cancel through the available account controls or the contact channels in Section 23 before the next renewal date. Cancellation stops future renewal charges and normally takes effect at the end of the current paid term. Except under the 14-day guarantee or mandatory law, cancellation does not create a prorated refund for the unused portion of a term.

Upgrades, downgrades, credits, and proration, if available, will be shown or explained before the change is completed. We may change renewal prices for future terms after giving reasonable advance notice. A price is grandfathered only when we expressly confirm that commitment in writing.

8. Digital delivery, downloads, and updates

Member access and digital materials are generally delivered electronically after account activation and successful payment. Delivery may require logging in, selecting an eligible resource, and downloading or following an Installation Guide.

Resource availability, versions, file size, compatibility, and documentation may change because of security issues, upstream releases, licensing, technical requirements, supplier availability, or improvements to the Service. We may add, update, replace, suspend, or remove resources when reasonably necessary. We do not promise that every prior resource or version will remain available indefinitely.

Updates, new downloads, support, license-key services, and member-only access remain available only for the period and plan stated in your order. Ending a membership does not automatically delete software already lawfully installed on your site, but access to future downloads, updates, activation services, and support may end. You are responsible for maintaining backups before installing or updating software.

9. Fourteen-day money-back guarantee and refunds

9.1 Voluntary guarantee

The first paid purchase of an eligible PLUS or PRO membership includes a voluntary 14-day money-back guarantee unless checkout expressly states different terms. To request a refund, use the contact channels in Section 23 within 14 calendar days after the initial payment and include the account email, order or transaction identifier, and a brief statement that you are requesting the Nippy Launch guarantee.

If approved, the refund will be returned to the original payment method. We aim to initiate approved refunds within 10 business days; the payment provider may require additional processing time. Refunding a membership ends the corresponding paid access and update entitlement.

9.2 Reasonable exclusions

The voluntary guarantee does not apply to renewal charges, custom work, completed services, third-party purchases, domain or hosting charges, separately priced add-ons, or a purchase for which the offer expressly states different refund terms. We may deny the voluntary guarantee in documented cases of fraud, chargeback abuse, repeated purchase-and-refund behavior, credential sharing, unauthorized redistribution, or another material breach of these Terms. Ordinary evaluation and a reasonable number of downloads do not by themselves disqualify a request.

9.3 Mandatory rights

This voluntary guarantee supplements and does not replace any non-waivable consumer right, legal warranty, right of withdrawal, refund, repair, or remedy that applies under Chilean law or another applicable law. Nothing in these Terms limits rights that cannot lawfully be limited in advance.

9.4 Duplicate, unauthorized, or technically failed charges

Contact us promptly if a charge is duplicated, unauthorized, or associated with a delivery failure. We may request information reasonably necessary to investigate and secure the account.

10. Support

Support is provided according to the active plan and the scope stated on the support or plan page. Unless expressly agreed in writing, support does not include custom development, full website construction, hosting administration, data recovery, third-party vendor support, guaranteed response times, or guaranteed business results.

For third-party resources, Nippy Launch support is separate from the original developer’s support. Purchasing from Nippy Launch does not automatically entitle you to an account, license key, updates, or support from the original developer.

11. Acceptable use

You may not use the Service to:

• Break applicable law, infringe intellectual property, privacy, publicity, or other rights, or distribute malicious code.
• Gain unauthorized access to accounts, systems, downloads, activation services, or restricted content.
• Share credentials, download links, proprietary activation credentials, or member-only access with unauthorized persons.
• Circumvent plan limits, access controls, rate limits, security, or technical restrictions.
• Use bots, scraping, automated bulk downloading, or extraction tools without our written permission.
• Copy or exploit Nippy Launch’s proprietary curation, descriptions, guides, database structure, or member experience to create a competing resource library or service.
• Misrepresent affiliation with Nippy Launch, Cleefcompany SpA, WordPress, or any third-party developer.

These Service-level restrictions do not reduce rights that an applicable open-source license grants in a copy of third-party software you lawfully obtained. The License Agreement explains this distinction.

12. Intellectual property and third-party software

Cleefcompany SpA owns or licenses the Nippy Launch brand, website, original guides, original text, graphics, videos, tools, curation, organization, and other proprietary materials. Third-party plugins, themes, trademarks, and other resources remain owned by their respective rights holders and are governed by their applicable licenses.

Many WordPress resources are distributed under the GNU General Public License (GPL) or another open-source license. Nothing in these Terms is intended to restrict rights granted by those licenses. Access to Nippy Launch’s Service, support, curation, infrastructure, proprietary materials, and future updates is separate from the license governing a downloaded third-party codebase.

Your use of all digital materials is subject to the Nippy Launch License Agreement and any license notice included with a resource.

13. Third-party services, links, and affiliate relationships

The Service may integrate with or link to hosting providers, payment processors, authentication providers, analytics services, software developers, and other third parties. Their services are governed by their own contracts and privacy practices. We are not responsible for a third party’s service, availability, security, pricing, license changes, or conduct.

Some links may be affiliate or referral links. If you purchase through an eligible link, Cleefcompany SpA may receive a commission without increasing the stated price to you, unless disclosed otherwise. Affiliate relationships do not change your contract with the third-party provider.

14. Educational and AI-related content

Guides, tutorials, prompts, calculators, examples, and AI-assisted materials are provided for general informational and implementation purposes. They are not legal, tax, accounting, financial, cybersecurity, accessibility, medical, or other regulated professional advice.

AI systems and generated outputs may be incomplete, inaccurate, outdated, or unsuitable for your situation. You are responsible for reviewing outputs, testing configurations, obtaining professional advice when needed, and ensuring that your site and business comply with applicable law.

15. Compatibility, performance, and backups

WordPress environments differ. Compatibility can depend on WordPress and PHP versions, hosting limits, themes, plugins, databases, browsers, integrations, and configuration choices. We do not guarantee universal compatibility, uninterrupted operation, a fixed launch time, search ranking, revenue, profitability, conversion rate, or any other business result.

Before installing, updating, or configuring a resource, you should maintain current backups and, where practical, test changes in a staging environment. You remain responsible for your website, content, security configuration, legal notices, customer data, and business operations.

16. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access when reasonably necessary to address non-payment, fraud, security risk, unlawful conduct, credential sharing, material breach, or harm to users, third parties, or the Service. When practical and lawful, we will provide notice and an opportunity to correct a curable breach.

Termination ends access to member-only services, future downloads, update services, and support. Provisions that by their nature should survive, including payment obligations, intellectual property, disclaimers, liability limits, dispute terms, and miscellaneous provisions, continue to apply.

17. Disclaimers

To the maximum extent permitted by law, the Service and materials are provided on an as-is and as-available basis. We disclaim warranties that may lawfully be disclaimed, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not disclaim any express commitment made in an accepted order or any statutory warranty or consumer right that cannot be waived.

18. Limitation of liability

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence where such liability cannot be excluded, or any other liability or right that cannot lawfully be limited or excluded.

To the maximum extent permitted by law, Cleefcompany SpA will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, lost revenue, lost business opportunities, loss of goodwill, or loss of data arising from or relating to the Service, Third-Party Resources, or the inability to access or use them.

For a user acting for business purposes, Cleefcompany SpA’s total aggregate liability for all claims arising from the same event or series of related events will not exceed:

• For a recurring membership or subscription, the amount actually paid for the single billing period—monthly, annual, or otherwise—in effect when the event giving rise to the claim occurred. If no paid billing period was active at that time, the limit will be the amount paid for the most recent billing period of the affected Service immediately preceding the event.
• For a one-time purchase, the amount actually paid for the specific order giving rise to the claim.

Payments made during earlier billing periods, previous renewals, separate orders, or for other products or services will not be included when calculating this limit, regardless of how long the user has maintained an account or commercial relationship with Nippy Launch.

If the affected Service was provided without charge, Cleefcompany SpA will have no monetary liability to a business user except where liability cannot lawfully be excluded.

The existence of this limitation does not create an automatic entitlement to a refund, reimbursement, compensation, or payment. Any liability must first be established under applicable law, including proof of breach, causation, and legally recoverable loss.

For consumers, all limitations and exclusions apply only to the extent permitted by mandatory consumer protection law.

19. Business-user indemnity

If you use the Service for business or professional purposes, you agree, to the extent permitted by law, to defend and indemnify Cleefcompany SpA against third-party claims, damages, and reasonable costs caused by your unlawful content, your infringement of third-party rights, your misuse of the Service, or your material breach of these Terms. This section does not apply to consumers where prohibited or unfair under applicable law.

20. Consumer rights and dispute resolution

Please use the contact channels in Section 23 first so we can try to resolve any concern promptly. A Chilean consumer may also use the remedies and complaint channels available under Chilean consumer law and the competent courts. Nothing in these Terms requires a consumer to waive a mandatory forum, remedy, collective right, or other non-waivable protection.

These Terms are governed by the laws of Chile, without depriving a consumer of mandatory protections that apply in the consumer’s place of residence. For non-consumer business disputes, the ordinary courts of Santiago, Chile, will have jurisdiction, subject to mandatory jurisdiction rules.

21. Changes to the Service or these Terms

We may update the Service and these Terms to reflect legal, security, technical, commercial, or operational changes.

If a change materially affects an active paid membership, we will provide reasonable advance notice when required by applicable law.

Except where required by law or reasonably necessary for security, fraud prevention, abuse prevention, or third-party licensing compliance, changes will not retroactively alter the commercial terms applicable to a completed one-time purchase or to a paid billing period already in effect.

Updated terms may apply prospectively to future purchases, renewals, billing periods, and continued use of the Service after the applicable effective date.

22. General provisions

If any provision is held invalid or unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will continue in effect. A delay or failure to enforce any provision is not a waiver.

You may not transfer your account or agreement without our prior written consent. Cleefcompany SpA may assign this agreement as part of a merger, reorganization, sale of the business, transfer of assets, or transfer to an affiliate, subject to applicable law.

These Terms, the accepted order, the Privacy Policy, the License Agreement, and any applicable plan-specific terms form the agreement governing the Service. In the event of a direct conflict:

• The accepted order controls the commercial details of that specific purchase.
• The applicable third-party or open-source license controls the covered Third-Party Resource.
• Mandatory applicable law always controls.

22.1 Language and Translations

These Terms are provided in English for international use. An official Spanish version will also be made available where required by Chilean consumer law or other applicable law.

Users are responsible for reading and understanding the official version applicable to them before creating an account, purchasing a product or membership, or using an account-based Service.

Users may choose to translate the website or these Terms using translation features provided by their browser, device, or another third-party service. Automated translations are provided solely for convenience, may contain errors, and are not created, controlled, verified, or adopted as official translations by Cleefcompany SpA.

If you do not understand the official version applicable to you, you should not accept these Terms, complete a purchase, or use an account-based or paid Service until you have obtained appropriate translation assistance or independent advice.

If an automated translation conflicts with an official version, the official version applicable to the transaction will control. For a Chilean consumer transaction, the official Spanish version and mandatory Chilean law will control to the extent required by law.

23. Contact

Legal entity: Cleefcompany SpA, RUT 76.997.914-K

For legal notices, billing questions, refund requests, cancellations, or account-security reports, use the Nippy Launch Support page or email nippylaunch [at] cleefcompany [dot] com. Open Nippy Launch Support

Website: nippylaunch.com

Postal address: Eulogia Sanchez 065, Providencia, Santiago Metropolitan Region, Chile

Effective date: September 08, 2026